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Case

Case Study: Successful Collaboration between Cooltec and a Customer in Kosovo

Background: Recently, a customer from Kosovo visited the Cooltec website and became very interested in our cabinet air conditioning products. Following this, the customer sent an inquiry through the website to initiate communication with us. The customerโ€™s current situation involves needing to replace the air conditioning units on 100 outdoor cabinets to enhance cooling efficiency and equipment stability.

Collaboration Progress: Upon receiving the inquiry, Cooltecโ€™s employee Max promptly contacted the customer to understand their specific needs and the dimensions of their cabinets. Based on the information provided, Max recommended the most suitable cabinet air conditioner for the customerโ€™s application as a sample for testing. He also explained the technical specifications, installation procedures, and usage guidelines to ensure a smooth installation and testing process.

Testing Results: The customer has now received the sample air conditioner from Cooltec and successfully installed it in one of their outdoor cabinets for testing. The results have shown that the air conditioner meets the customerโ€™s expectations in terms of cooling performance and energy efficiency. The customer is very satisfied with the quality and performance of our product. This successful collaboration not only solved the customerโ€™s cooling challenges but also laid a solid foundation for further cooperation between our companies.

Customer Invitation: If you have similar project needs, please feel free to contact us. Cooltec is committed to providing you with the best solutions and supporting your project success with our professional technical assistance.

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